Our approach
Tyre World sells a set of 4 TPMS valve sensors. You can have the set delivered home or fitted at the Bibwewadi workshop. Check the product page before you pay.
General rule
All sales are final. We do not accept returns or exchanges for change-of-mind, or for sensors that have been opened, used, or installed.
What we cannot accept for return
- Sensors that have been fitted, modified, or show signs of use
- Normal wear after installation
- An order cancelled because you changed your mind after the set was opened
Limited exceptions
We may offer a replacement or refund only in these cases:
- Transit damage — Package or product damaged while with the courier. That shipment is Shiprocket’s responsibility. Report within 48 hours of delivery with your order number and clear photos of the outer box and product. Tyre World will coordinate with Shiprocket and try its best to resolve it.
- Wrong item shipped — We sent a different product than what you ordered (our error). The set must be unused and in its original packaging. This stays with Tyre World.
- Manufacturing defect — A defect in a sensor is covered by the product warranty stated with the set, not a Tyre World warranty. Contact us with your order number and photos and we will coordinate the claim. See the warranty policy.
Wrong-item requests are reviewed by Tyre World. Transit and warranty cases are decided with the responsible partner after we coordinate.
Store fitment orders
Orders booked for in-store fitment at Tyre World, Pune are not eligible for return once the sensors have been installed on your vehicle. If you have concerns before fitment, speak to our team at the workshop.
Refunds
If we approve a wrong-item return, we will issue a replacement (preferred) or a refund to your original payment method within 7–10 business days after we receive and inspect the unused set. COD orders may be refunded by bank transfer. Transit damage is coordinated with Shiprocket. A manufacturing defect is coordinated under the warranty policy.
How to request help
Contact us with:
- Your order number
- A brief description of the issue
- Photos (required for damage or defect claims)
We aim to respond within 2 business days. See contact details at the bottom of this page.
Before you order
Read the sensor set page, or call the shop, before placing your order.